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Posts Tagged Front of House Employee of the Month

FOH Employee of the Month: Michelle Clark

Michelle ClarkThe first Front of House employee of 2017 to earn the distinction of Employee of the Month is… Michelle Clark!

Although she will work in the ticket window and patrol the lobby as House Manager, you’ve probably seen her more often than not tending bar this past season. Want to take advantage of our specialty show drinks or maybe go big with a 12 oz. wine pour? Michelle will gladly assist you in starting your Park Square experience on the right foot, and has been an invaluable presence to the team since the fall of 2013.

In another life, before Park Square, Michelle was born in Maine asvher dad was stationed there in the Navy. The family moved back to Minnesota, when she was a year old, so she definitely considers herself a true-blue Minnesotan. Growing up in Stillwater will do that you.

Michelle attended Moorhead State University and after that she got a job at the Ordway Theatre, as a Ticket Associate. Spending six seasons there was her way to gain valuable experience in the theatre and pursue her desire to work in marketing. Fast forward now to Park Square and you can see just what a great fit she is to the team!

A part from her duties at PST, Michelle loves to dance and cook in her free time. She was a part of an Ethnic Folk Dance group at Moorhead called the Heritage Dancers and travelled to Kentucky every summer for a week long Ethnic/Folk Dance camp called Kentucky Dance Institute. Now in the Cities, she’s an avid Belly dancer and has been taking classes for the past several years. Of dance, Michelle says, “There is a lot you can learn about other cultures by studying their dances.” How right you are.

Although she may not exactly be dancing when you run into her in the lobby, she’ll certainly be impressing you with her smile and attitude. If it happens to be behind the bar, then you can show your gratitude with a couple extra ones, eh? Thank you Michelle and congratulations on a much deserved Employee of the Month!

Ben Cook-Feltz: July’s Front of House Employee of the Month

Ben Cook-Feltz

Upon his return from riding his bike across Iowa with Team Roadshow in RAGBRAI, the largest bike touring event in the world (with 17,000 riders this year), Ben Cook-Feltz discovered that he’d not only been named Park Square Theatre’s Front of the House employee of the month for July but also promoted into a newly created position, Ticket Office Supervisor.

Cook-Feltz joined our theatre as a ticket agent in May 2015, steadily working his way up to become Lead Ticket Agent. Before joining Park Square Theatre, he’d been employed for eight years in a deadening full-time job reviewing property inspections for insurance companies while pursuing his music on the side. Following his wife’s advice, Cook-Feltz decided to focus more on building his music career and instead find a part-time job to help pay the bills. A friend turned him on to the ticket agent job opening, and Cook-Feltz got hired on the last day of his full-time job. He had expected his new position to be just another job, only to discover that he really loved working at Park Square Theatre and naturally wanted to take on more responsibilities.

“Ben’s dedication to our patrons and his deep commitment to the work he does has really upped the stakes for the service we provide,” says Amanda Lammert, Audience Services Director. “He will be working a few extra hours every week and taking on greater responsibility in this new role. His attention and focus on the subscription process this season has also been an incredible help to me, and the ownership is obvious to our patrons and his partners in the ticket office.”

You can hear Cook-Feltz’s cheerful voice when you phone into our ticket office or catch him at a gig around town. To find out more about his music, check out his website at www.bencookfeltz.com.

 

 

 

 

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