Upon his return from riding his bike across Iowa with Team Roadshow in RAGBRAI, the largest bike touring event in the world (with 17,000 riders this year), Ben Cook-Feltz discovered that he’d not only been named Park Square Theatre’s Front of the House employee of the month for July but also promoted into a newly created position, Ticket Office Supervisor.
Cook-Feltz joined our theatre as a ticket agent in May 2015, steadily working his way up to become Lead Ticket Agent. Before joining Park Square Theatre, he’d been employed for eight years in a deadening full-time job reviewing property inspections for insurance companies while pursuing his music on the side. Following his wife’s advice, Cook-Feltz decided to focus more on building his music career and instead find a part-time job to help pay the bills. A friend turned him on to the ticket agent job opening, and Cook-Feltz got hired on the last day of his full-time job. He had expected his new position to be just another job, only to discover that he really loved working at Park Square Theatre and naturally wanted to take on more responsibilities.
“Ben’s dedication to our patrons and his deep commitment to the work he does has really upped the stakes for the service we provide,” says Amanda Lammert, Audience Services Director. “He will be working a few extra hours every week and taking on greater responsibility in this new role. His attention and focus on the subscription process this season has also been an incredible help to me, and the ownership is obvious to our patrons and his partners in the ticket office.”
You can hear Cook-Feltz’s cheerful voice when you phone into our ticket office or catch him at a gig around town. To find out more about his music, check out his website at www.bencookfeltz.com.